WEB ORDERS WILL BE PROCESSED OR DISPATCHED On ONE Day AND ONE DAY ONLY DURING THIS LOCKDOWN STAGE.YOU ARE WELCOME TO PLACE ORDERS 7 DAYS A WEEK 24 HOURS A DAY, BUT ORDERS WILL ONLY BE DISPATCHED ON ONE DAY A WEEK UNTILL WE CRUSH THIS VIRUS! #STAYSAFE
This period could last 2 - 4 weeks but nobody really knows but what it means for you, the customer, is you're probably looking at waiting an extra 3-5 days longer than normal for your products to arrive. ( FIRST WORLD PROBLEMS I GUESS )
The good news is we are a small business and have a team of great people who can not wait to get back to work when things return to normal. Rest assured you order is logged and will be processed as soon as things return to normal.
In the mean time, take care of yourself and shop from the sofa where it's safe.
See you all real soon!
When things return to normal all orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Fat Tony's™ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Fat Tony's ™ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Each case will always be looked at carefully and our customer care team will always do whatever we can to make it right so don't fret...Fat Tony's™ has got your back!
IMPORTANT DELIVERY/COLLECTION NOTES FOR MOTORCYCLES
- THIESE PRODUCTS CAN NOT BE SHIPPED BY US ( for obvious reasons )
- THE PREFERRED METHOD OF RECEIPT WOULD BE BY COLLECTION ONLY
- WE WILL OF COURSE AID IN THE BIKES BEING ORGANISED FOR TRANSPORTATION IF THE RECIPIENT IS OVER SEAS BUT IT WILL BE AT THE NEW OWNERS EXPENSE
- FAT TONY'S WILL NOT TAKE ANY RESPONSIBILITY FOR DAMAGE / COSTS INCURRED OR LOSS DURING SHIPPING OR TRANSPORTATION.
Let's face it, if you've just bought or won a bike we'd say a trip to FAT TONY'S in Galway Ireland is well worth the trip.